Refund and Returns Policy – Overview

Due to the nature of MotoGirlThailand products and services, this refund policy differs depending on what you have purchased. Please read the details below carefully.

Digital Products (Maps, Guides, Downloads)

All digital products sold directly through MotoGirlThailand are non-refundable once purchased.

Because these are instant-access items, MotoGirlThailand is unable to offer refunds, exchanges, or cancellations after the download or access has been granted.

If you experience any issues accessing your purchase, please get in touch and MotoGirlThailand will be happy to assist.

Memberships & Subscriptions

Memberships and subscriptions are billed on a recurring basis (where applicable).

  • You may cancel your subscription at any time.
  • Cancellation will stop future billing.
  • No refunds are provided for partial billing periods or unused time.

If you believe you have been charged in error, please get in touch and MotoGirlThailand will review your case.

Third-Party Products (Affiliate & Merchandise)

Some products featured on MotoGirlThailand are sold through third-party platforms such as:

  • Amazon (affiliate links)
  • Spreadshirt (merchandise)

These purchases are not fulfilled or managed by MotoGirlThailand.

👉 Any returns, refunds, or exchanges for these items must be handled directly through the respective platform’s own policies and customer service.

Faulty or Access Issues

If you encounter:

  • Broken download links
  • Corrupt files
  • Access issues

Please get in touch within 7 days of purchase, and MotoGirlThailand will ensure you receive a working version or access to your product.

Payments & Refund Processing

If a refund is approved under exceptional circumstances:

  • Refunds will be issued to the original payment method
  • Processing times may vary depending on your bank or payment provider

Need Help?

If you have any questions regarding your purchase, subscription, or access, please contact Motogirlthailand. The aim will be to respond as soon as possible and resolve any issues quickly.